So you’ve already dipped your toe in outsourcing, but it’s not working out as you expected? Maybe your current fulfilment company promised the earth and delivered a soggy cardboard box. Maybe they were fine when you were smaller, but now they can’t keep up. Or maybe they’re just not giving you the service you deserve.
Either way – you’re here because you know something’s not right. And good on you for doing something about it. Too many people just put up with bad service.
If any of these sound familiar, trust me: it’s not you. It’s them.
Lots of people stick with a bad supplier because they think moving will be a nightmare. Boxes lost in transit, downtime, angry customers. Truth is – if it’s handled properly – switching is smooth as anything.
At Diamond, we’ve done this loads of times. We know the pitfalls, and we guide you through every step. From planning the transfer of stock to running test orders and checking integrations – we’ve got a process that keeps things seamless.
We don’t just chuck your stock on a shelf. We map your SKUs, test everything, and make sure it all works before you go live.
No nasty surprises. You know what you’re paying – and why.
Integrated, real-time visibility of your stock and orders. So you’re not in the dark anymore.
Not just about parcels – about your business, your customers, your growth.
Whether you’re shipping 50 parcels a week or 5,000, we flex with you.
If you’re ready to get rid of the stress, the excuses, and the “we’ll do better next time” emails – then it’s time to make the switch.
We’ll make it painless. We’ll make it seamless. And most importantly, we’ll make it better.